About the Role
Keep the client-facing side of salon operations connected across Wix, phone, text, email and internal client records. This role supports communication quality, updates client-facing information, catches gaps before they affect appointments and helps maintain a consistent Blú experience across every touchpoint.
Requirements
Excellent written communication and strong proofreading skills.
Comfort working inside booking, CRM, messaging and website systems.
Ability to spot outdated client-facing information, broken handoffs or inconsistent instructions.
Strong process discipline and willingness to follow documented operating standards.
Ability to escalate exceptions, sensitive issues and owner-level decisions instead of improvising policy.
About the Company
Out The Blú Beauty Bar® is a hair-wellness salon serving the Kansas City Northland from Gladstone, Missouri. Our client experience is built around Maintenance, Restoration and Transformation, with strong consultation, education, follow-up and healthy-hair support at every stage of the relationship.